Get actionable feedback to reduce churn and increase growth
UserCompass makes it easy to see how loyal your customers are. We use the Net Promoter Score® metric, asking two simple questions that cut to the core of what your customers really think about your product.
Join more than two-thirds of Fortune 1000 companies in using NPS to track customer loyalty.
Happy customers are more likely to recommend your product to their friends. UserCompass enables you to automatically send NPS surveys to your Stripe customers in just a couple of clicks, so that you can learn how to improve your product to better suit their needs.
Building a product is hard, and we know you’re busy trying to give your customers the best experience they can get. But do you know what they love about your product? Do you know what they dislike about your product that might cause them to churn?
With UserCompass, we automatically send your customers NPS surveys and present you their feedback, so you’re never out the loop again. Just connect your Stripe account and we'll handle the rest.
UserCompass has everything you need to start sending NPS surveys out the box, but that doesn’t mean it’s all set in stone. You can upload your logo and change the email wording, as well as how often they’re sent. You can even export all your data, we won’t hold you or your data hostage.
Clearly see what your customers
think of your product
Act on negative feedback and help your promoters spread the word
Track your customer
loyalty over time
Stop leaving insights on the table
Stripe is the heartbeat of many of today's best web apps.
Simply connect your Stripe account and we'll do the rest.
Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.
The Stripe name and logos are trademarks or service marks of Stripe, Inc. or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.
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