UserCompass logo

Zero-setup NPS®
Surveys for

Get actionable feedback to reduce churn and increase growth

Gain insights from two simple questions

UserCompass makes it easy to see how loyal your customers are. We use the Net Promoter Score® metric, asking two simple questions that cut to the core of what your customers really think about your product.

Join more than two-thirds of Fortune 1000 companies in using NPS to track customer loyalty.

User icon

Increase word of mouth referrals

Happy customers are more likely to recommend your product to their friends. UserCompass enables you to automatically send NPS surveys to your Stripe customers in just a couple of clicks, so that you can learn how to improve your product to better suit their needs.

Checked icon

Done for you

Building a product is hard, and we know you’re busy trying to give your customers the best experience they can get. But do you know what they love about your product? Do you know what they dislike about your product that might cause them to churn?

With UserCompass, we automatically send your customers NPS surveys and present you their feedback, so you’re never out the loop again. Just connect your Stripe account and we'll handle the rest.

Settings icon

Under your control

UserCompass has everything you need to start sending NPS surveys out the box, but that doesn’t mean it’s all set in stone. You can upload your logo and change the email wording, as well as how often they’re sent. You can even export all your data, we won’t hold you or your data hostage.

UserCompass enables you to…

Eye icon


Clearly see what your customers
think of your product

Chat icon


Act on negative feedback and help your promoters spread the word

Line chart icon


Track your customer
loyalty over time

Stop leaving insights on the table

We Heart icon

Stripe is the heartbeat of many of today's best web apps.
Simply connect your Stripe account and we'll do the rest.

Start tracking customer loyalty today

Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.
The Stripe name and logos are trademarks or service marks of Stripe, Inc. or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.
Icons designed by Freepik from Flaticon